CUSTOMER SERVICE

When is live customer service available?

A friendly representive is waiting to answer your questions. 

We work everyday from 9:00-18:00 (GMT+8) 

Can I email my questions or concerns?

Sure, Just send a message to best@1to1jersey.com and we'll have an answer for you within 12 hours. 

For the fastest response, be sure to write down your order number in the message body.

Social Contact: 

Whatsapp: +86 18060440078

Do I have to order online?

We welcome orders by email. You can send your order list to best@1to1jersey.com

Do you accept customized teamwear orders?

We welcome team and corporate orders and are pleased to be able to offer volume discounts.
We realize that your uniforms speak volumes about your team, which is why your on-field image is our primary concern.
Together with our professional staff of artists, your representative will work with you to create the exact personality and look for your team.
Whether you choose from our collection of house logos, or create your own masterpiece, we will work with you to ensure your team looks as good as they can be.

How can I make video review get Cash Coupon?

1.Shoot a clear video Over 3 minutes and sincerely describe the details on the item and introduce our website as well as the promotions on our site, and make a review.
2. The title of the video must be 1To1Jerseys + item name + Unboxing Video Review.
e.g: 1To1Jersey 22-23 Barcelona home jersey Unboxing Review
3. The Video Description must contain the item link and your Invitation Link.
4. When your video is viewed more than 50 times, a $6.99 cash coupon will be sent. When it is viewed more than 500 times, you will receive an additional $12.99 cash coupon.

Note:
If your video get over 50 views, Please email us best@1to1jersey.com with your review video Link & Order Number.